International Shipments Complete
9 months ago
– Mon, May 20, 2024 at 08:57:02 PM
Outside of a few stragglers who had address issues and will go out later this week, all International Shipments are now out which means all shipments for rewards are complete! If you have NOT received your rewards (and are not waiting for international mail which can take 2-3 weeks), please email us at [email protected] so we can make sure you receive them.
We did have some issues with shipments for Canadian customers, you may be charged somewhere between $3-$5 to receive your package. We tried to get this fee cancelled or take it on ourselves, but our carrier just wasn't allowing it. Please accept our apologies for the inconvenience and extra charge, if this causes you issues please let us know right away and we will work something out.
Beyond that, development on the text version of Villains, Creatures and Foes is proceeding, I hope to have more to share on that in the coming months. For now, however, shipments should be complete and everyone should have their books in hand by June!
Batch #2 shipped and update on missing Best in Class
11 months ago
– Thu, Mar 28, 2024 at 11:43:10 AM
Our second batch has shipped which should cover all bundles and domestic shipments! International is expected to go out next week which should be the final fulfillment for this Kickstarter until we get the text of Foes together!
We did notice a bit too late something that occured with our labels which caused the initial Best in Class issue. It seems some backers, for whatever reason, printed as both single book and bundle when we were doing our labels. As such, some of you who are missing Best in Class may find a full bundle shipment coming your way. If you do end up receiving the bundle, the extra core rulebook is yours to keep, just please let us know if you receive it so we don't ship an additional Best in Class. We again apologize for the issues with this, we'll work with Backerkit to see what went wrong with our shipping data to avoid this issue next time.
Shipping Label Error
11 months ago
– Sun, Mar 24, 2024 at 06:37:45 PM
Hey everyone, minor update - we're getting some reports that some backers have received only the Core book when backing for both the Core and Best in Class due to some mislabeling on our end. We apologize for the inconvenience, if you find an item missing please email us at [email protected] and we'll ship out the second book.
Shipping Update
11 months ago
– Sat, Mar 16, 2024 at 02:27:24 PM
Hello everyone, good news we have released the first batch of shipments. This should encompass most of the single book shipments for Domestic US, we're expecting the combo packs and the rest of the single books to go out in about a week, followed by International shipments slightly later. Keep an eye out for your books, they should be arriving within a week!
Shipping Update
12 months ago
– Thu, Feb 22, 2024 at 04:29:16 PM
Hello everyone! Apologies for the delay on this, we ran into a bit of a snag but with the help of the Backerkit team we're about ready to go. We are going to be initiating a final charge for the last shipping amount that hadn't already been charged now that we have the numbers finalized. We're generally doing shipping at-cost or below and absorbing any extra amount so it shouldn't be a huge impact although international backers can expect the charge to be in the $25 range due to the high expense of international shipping - we apologize for the inconvenience on that. Charges should be finalizing Monday, after which we expect the books to go out within the next two weeks or so. Thank you all again for your patience, almost there!
